Contact Information for Departments and Staff
To ensure students and families have the assistance and resources they need to be successful throughout the school year, this document provides contact information for CCA’s departments and staff. This document will be updated on a routine basis to ensure families have the most accurate, up-to-date information. For future reference, please bookmark this page.
TECHNICAL SUPPORT FOR EDIO, ZOOM, AND YOUR CCA-PROVIDED LAPTOP
Please note the new phone number for Technical Support.
If you have any issues using or accessing edio, Zoom, or your CCA-provided laptop, please contact our Technical Support Center at 833-204-2221 or [email protected].
If you are unable to reach our Technical Support Center, please contact your child’s homeroom teacher. To locate the contact information for your child’s homeroom teacher, please click the following link to view a brief how-to video: https://vimeo.com/451932855/3e7dc581c7
Please note: if you have questions about supplies, updating your account information, or enrollment, please continue to call 844-590-2864.
GENERAL QUESTIONS AND CONCERNS
Most questions and concerns can be addressed by contacting the student’s homeroom or course teacher. If the homeroom or course teacher is unavailable, a student’s assistant principal or principal will be able to help and/or ensure that the homeroom or course teacher contacts the student or family as soon as possible.
To locate the contact information for your child’s homeroom or course teacher, please click on the following link to view a brief how-to video: https://vimeo.com/451932855/3e7dc581c7
SPECIAL EDUCATION QUESTIONS AND CONCERNS
Questions and concerns about special education can be directed to the student’s special education case manager. The contact information for a student’s special education case manager can be located in the “Circle” tab within the student’s edio profile.
If the student’s special education case manager is unavailable, a Regional Special Education Director will be able to answer your questions and ensure that the appropriate teacher or staff member contacts the student or family as soon as possible.
The Special Education Department can be reached by calling 717-710-3300 and selecting option 1.
FAMILY SERVICES DEPARTMENT
CCA has a team devoted to family service for new families to feel comfortable from the start. The resources available through the Family Services Department provide ongoing family training and support from the enrollment process to graduation.
Each newly enrolled family is assigned a family mentor who is a veteran CCA parent who offers advice to new families and students as they become acquainted with online education.
If you are a newly enrolled family, a family mentor has been assigned to you. You can find your mentor’s contact information by clicking on the “Circle” tab within a student’s edio profile.
The Family Services Department can be reached by emailing [email protected].
School counselors offer support to students and families with academic course planning, college/career planning, information on standardized tests, and scholarship advice. Counselors also provide general support and guidance to students based on individual needs and personal situations. Counselors are available to all K through 12 students.
The Counseling Department can be reached by calling 717-710-3300 and selecting option 6 or emailing [email protected].
SCHOOL- AND GRADE-LEVEL CONTACTS
- Rashaun Reid, Vice Provost of Elementary Education, [email protected], 717-710-3300, ext. 17139.
- Matthew Treese, Ed.D., Vice Provost of Secondary Education – Middle School, [email protected], 717-710-3300, ext. 11187.
- Stephanie McHugh, Ed.D., Vice Provost for Secondary Education – High School, [email protected], 717-710-3300, ext. 23187.