CCA Family Services: Resources for Online Education

Family looking at computers on kitchen table

Our staff is dedicated to helping families transition to cyber schooling.

We at CCA believe student success is a team effort, which is why we provide the means to build strong foundations for support through family relationships. Through our Family Services Department, which houses several non-academic resources, we assist new students and their families during and after the transition to cyber school.

Our teachers work closely with each family to build a support system that includes the student and parent, or other designated learning coach. Through collaborative Family Services outreach, we work diligently to foster the connection between CCA and the families we serve.

The Family Services Department includes resources such as:

  • Family involvement coordinators
  • Family mentors
  • 15+ Family Service Centers

Family mentors

Family mentors are veteran parents assigned to new families who enroll in our program. They are available year-round to answer non-academic questions and offer advice to learning coaches, students and their families as they become acquainted with online education. Learn more about our family mentors.

Family involvement coordinator (FIC)

The FIC is available to answer questions or concerns regarding any aspect of the family mentoring role. This individual oversees mentors from several Pennsylvania regions to help families benefit from CCA’s unique cyber school.

Family Service Centers

CCA operates more than a dozen Family Service Centers across Pennsylvania that serve as resources for students and their families. CCA teachers conduct virtual classes from the Family Service Centers, and families can stop by for in-person help with enrollment and meetings with administrators and guidance counselors, or to use any of our extensive services. Our service centers host open house sessions for potential families to learn what online schooling is like, along with field trips and other engaging events. 

Visit a Family Service Center in your area:

Harrisburg – Capital Campus

Hours: 8 A.M. – 4 P.M.

Address: Innovation Way, Harrisburg, PA 17110, USA

View Location Details

Allentown

Hours: 8 A.M. – 4 P.M.

Address: 1501 Lehigh St, Allentown, PA 18103, USA

View Location Details

Andreas

Hours: 8 A.M. – 4 P.M.

Address: 195 Cold Spring Rd, Andreas, PA 18211, USA

View Location Details

Bethlehem – Future Site

Address: Bethlehem, PA, USA

View Location Details

Blue Bell – Future Site

Address: Blue Bell, PA, USA

View Location Details

Carlisle

Hours: 8 A.M. – 4 P.M.

Address: 2 Alexandra Court, Carlisle, PA 17015, USA

View Location Details

Cranberry

Hours: 8 A.M. – 4 P.M.

Address: 3104 Unionville Road, Cranberry Township, PA 16066, USA

View Location Details

DuBois – Future Site

Address: DuBois, PA, USA

View Location Details

Erie

Hours: 8 A.M. – 4 P.M.

Address: 246 West 9th Street, Erie, PA 16501, USA

View Location Details

Johnstown

Hours: 8 A.M. – 4 P.M.

Address: 647 Main St, Johnstown, PA 15901, USA

View Location Details

Lewisburg – Future Site

Address: Lewisburg, PA, USA

View Location Details

Malvern

Hours: 8 A.M. – 4 P.M.

Address: 70 Valley Stream Parkway, Malvern, PA 19355, USA

View Location Details

Mansfield – Future Site

Address: Mansfield, PA, USA

View Location Details

Monongahela – Future Site

Address: Monongahela, PA, USA

View Location Details

Montage

Hours: 8 A.M. – 4 P.M.

Address: 52 Glenmaura National Blvd suite 103, Moosic, PA 18507, USA

View Location Details

Mount Pocono – Future Site

Address: Mount Pocono, PA, USA

View Location Details

Norristown

Hours: 8 A.M. – 4 P.M.

Address: 1000 Sandy Hill Rd, Norristown, PA 19401, USA

View Location Details

Oil City – Future Site

Address: Oil City, PA, USA

View Location Details

Philadelphia Region

Address: Philadelphia, PA, USA

View Location Details

Pittsburgh Region

Hours: 8 A.M. – 4 P.M.

Address: 162 East Bridge St, Homestead, PA 15120, USA

View Location Details

Reading-Wyomissing – Coming Soon

Address: 1015 Penn Avenue, Wyomissing, PA, USA

View Location Details

Scranton

Hours: 8 A.M. – 4 P.M.

Address: 529 Scranton Carbondale Highway, Dickson City, PA 18508, USA

View Location Details

Shippensburg – Future Site

Hours: 8 A.M. TO 4 P.M.

Address: 121 1/2 Walnut Bottom Road, Shippensburg, PA, USA

View Location Details

State College

Hours: 8 A.M. – 4 P.M.

Address: 2210 High Tech Rd, State College, PA 16803, USA

View Location Details

Wilkes-Barre

Hours: 8 A.M. – 4 P.M.

Address: 264 Highland Park Blvd, Wilkes-Barre Township, PA 18702, USA

View Location Details

Williamsport

Hours: 8 A.M. – 4 P.M.

Address: 1020 Commerce Park Dr, Williamsport, PA 17701, USA

View Location Details

York

Hours: 8 A.M. – 4 P.M.

Address: 1710 Westgate Drive, York, West Manchester Township, PA 17408, USA

View Location Details