Parent and Community Support

Family Services
CCA provides a team of Family Involvement Coordinators (FICs) and Family Mentors (FMs) across the school’s six (6) regions and thirty-nine (39) territories. The FICs serve families by planning over 700 social and educational field trips throughout the state each year. All educational field trips are aligned with the scope and sequence of CCA’s curriculum which are aligned to the Pennsylvania State Standards. There are both in-person and virtual field trip opportunities. Families are welcome to attend field trips in any region of the state.

A Family Mentor is a seasoned Learning Coach with learners enrolled at CCA. Mentors are trained to support new and struggling Learning Coaches with the transition to cyber school and/or during times when more support is needed. Mentors are equipped to assist families with non-academic needs, including but not limited to, edio use and navigation, creating a schedule, establishing a workspace, strategies for managing multiple learners, and
accessing resources. See map of the Regions and Territories.

Great Start Orientation Sessions
To prepare learners for online education, CCA provides Great Start Orientation Sessions online. These sessions for all newly enrolled learners and those re-enrolling after removal from active rolls due to non-attendance.

At the orientation program, learners will familiarize themselves with our relationship management system and Learning Coaches will learn more about their responsibilities. Family Involvement Coordinators and the family mentors will be available to welcome new families and answer questions. An on-demand Great Start Orientation Session is also available in the edio Help Center for ongoing reference.

Community Class Reimbursement (CCR)
CCA may help offset the cost of local classes taken in the community, such as dance class, musical instrument lessons, gymnastics, etc. Learners may be eligible for reimbursement up to $300 per year, per enrolled learner.

To be eligible for reimbursement, learners must submit CCR forms, and supporting documentation and meet the eligibility requirements as outlined in CCR program documents and instructions. Visit the edio Help Center for forms and instructions.

Learner Loyalty Program
CCA understands the value of participating in social and educational learning activities outside the classroom. In an effort to ensure everyone can participate in those field trips with an associated cost, CCA offers a student loyalty program. The program assists families with the cost of CCA field trips by offsetting a portion of the field trip fee based on the number of consecutive enrollment years. Families will automatically receive the discount on field trip costs when registering for a paid field trip. For questions or more information about the student loyalty program, visit the edio Help Center or email [email protected].