edio FAQs

When is the first day of the 2020-21 school year?

The first day of school is Tuesday, Sept. 8, 2020.

How do I log in to edio?

If you are a student, an account activation email will be sent to the Primary Household Contact with instructions for activating your account. If you are a parent and/or learning coach, an account activation email will be sent to the email on file for your account. If a valid email is not on file, an account activation email will be sent to the Primary Household Contact. If you need to update your contact information, please contact our support team at 844-590-2864 from 8 a.m. to 7 p.m. Monday-Thursday and 8 a.m. to 5 p.m. Friday.

I have not received my edio account activation email. What should I do?

Please call our support team at 844-590-2864 from 8 a.m. to 7 p.m. Monday-Thursday and 8 a.m. to 5 p.m. Friday.

I recently changed my email address. What should I do?

To ensure we have the most up-to-date contact information, please call our support team at 844-590-2864 from 8 a.m. to 7 p.m. Monday-Thursday and 8 a.m. to 5 p.m. Friday.

Where do I find my course schedule?

To find your course schedule, select Learning in the navigation on the left side of your screen (in edio), and navigate to Upcoming Courses.

What should I do if my course schedule is not correct?

If you have concerns with your course schedule, please log in to edio and follow the instructions on your dashboard to contact your school counselor.

What materials will I need for my course?

Your materials are currently being shipped. Please note that the workbooks for math and English language arts are yours to keep and will not need to be returned at the end of the year. All other materials are labeled as consumable or non-consumable. If you have questions about your materials, please call our support team at 844-590-2864 Monday to Thursday 8 a.m.-7 p.m. and Friday 8 a.m.-5 p.m.